All posts by Lead Reign

Chatbots, and ChatGPT particularly, are all the rage right now in marketing. We covered marketing trends for 2023 in our December, 2022 article and A.I. was at the top of our list. But artificial intelligence tools come in many shapes and sizes. Chatbots are just one segment of A.I. and the now famous ChatGPT is just one particular iteration in that segment. So let’s take a deeper dive specifically into ChatGPT to see what makes it unique and how it could help businesses.

The topic of chatbots has become increasingly relevant in recent years as businesses look for ways to improve their customer support and engagement with their audience. Chatbots, such as ChatGPT, use natural language processing and artificial intelligence technology to provide quick and accurate responses to customer inquiries, making them a valuable tool for businesses looking to improve the customer experience. However, content marketers can also use ChatGPT to generate A.I. assisted content.

What is ChatGPT?

ChatGPT is a chatbot designed to assist with customer support, conversation, and information gathering tasks. It uses natural language processing and GPT-3 technology to generate responses that are tailored to the user’s input. ChatGPT can handle a wide range of queries and provide answers in real-time, making it a valuable tool for businesses looking to improve their customer support experience. ChatGPT was initially released in 30th November.

ChatGPT can be used for a variety of customer support and conversation tasks, such as answering frequently asked questions, providing product information, and helping customers navigate a website or mobile app. It can also be used for information gathering, such as gathering user feedback or conducting surveys. Additionally, ChatGPT can be used for conversation tasks, such as providing conversation prompts or engaging in social media conversations. One of the best ways ChatGPT can be used is for content marketing.

How Can Companies Use ChatGPT for Content Marketing?

Companies can use ChatGPT for content marketing by utilizing its natural language processing and GPT-3 technology to generate engaging and relevant content for their target audience. ChatGPT can help businesses create content that is tailored to the specific interests and needs of their audience, making it more likely to grab their attention and drive engagement. Additionally, ChatGPT can assist with researching and curating content from various sources, helping businesses create a consistent and valuable content marketing strategy.

As a content marketer, it is important to understand how ChatGPT can assist with creating and curating content. ChatGPT’s natural language processing and GPT-3 technology allows it to generate engaging and relevant content based on specific input and user interests. This can help content marketers create content that is tailored to their target audience, boosting the chances of engagement and directing traffic to their website or social media channels.

There are general digital marketing trends for anyone conducting a campaign in 2023, and then there are new trends for websites and apps in 2023. In this article, we will tackle the top trends that will impact the optimization and conversion capability of your website or app based on industry changes, future consumer behaviors, and the needs of the market.

1. Form Building Will Dictate Zero-Party Data Gathering

Big data has become significantly more important to businesses than ever before. However, the way we gather data has had to change due to privacy laws in place across the globe.

When it comes to digital marketing, a hot trend in 2023 will likely involve businesses being more proactive in gathering intel through various practices. For example, form building can help find out information from your customers that could influence your next product launch or service.

2. Email Marketing is Still Huge

Email marketing is, by far, one of the best marketing methods currently being used. With 89% of marketers using email marketing primarily for generating leads, it’s a trend that will continue thriving into 2023. Almost everyone has an email account, making it highly accessible for brands and businesses to connect with their customers.

Regarding product launches, it’s beneficial to use email subscriber lists to reach existing customers and those that have perhaps signed up but not bought anything yet. Product launch emails for small businesses can help significantly widen the profit margins you make as a business during what is often a critical time for a new company.

3. Surveys can Dial-In Your User Experience

There are a lot of applications and tools out there that can help with creativity when it comes to marketing. Creativity is what will undoubtedly become more prevalent as we enter 2023. With so much competition and content to compete with, every piece of marketing you put out as a business must have the best chance of getting noticed and engaged.

4. Consumers Love Real-Time Messaging

Consumers want everything, and they want it all as quickly as possible. With many marketing teams, real-time messaging platforms have become an excellent opportunity to reach customers quickly, and directly, and for data collection.

As digital marketers, the more these real-time messaging platforms mature, the more they can make from it when it comes to customer data. They can almost become a data hub that can store everything you’ll need to understand more about your customer than ever before.

5. Chatbots Will Help Fill the Customer Service Gap

Chatbots have become more useful for marketers and, as such, have become another source of investment. They help small businesses and those not operating all day hours to answer queries and engage with customers who might need assistance outside of working hours.

Building your website or app digital marketing strategy for 2023 with the above tips in mind will help your business in an immense way.

The new year is right on the horizon and the digital marketing space has changed dramatically just in a couple years. The following are some trends for 2023 that you can prepare for by adapting your digital marketing campaigns to the expectations of future participants and prospects.

1. Prepare for the Metaverse

The metaverse is one of the most talked-about trends in digital marketing. The metaverse is a broad term that describes a variety of immersive virtual experiences taking place online, usually with others. Starbucks, Nike and countless big brands have announced metaverse experiences. While there is a lot of excitement for the metaverse, most businesses don’t have practical use cases (or return on investment) just yet.

What can you do now? Start experimenting with the metaverse and immerse yourself personally. Look for emerging opportunities for your business to participate in and keep a close eye on others in your industry. The metaverse is still experimental for most businesses, so don’t worry about going all in yet.

2. Adjust for Artificial Intelligence

Artificial intelligence (AI) powers all marketing. One of the quiet trends in digital marketing over the last few years has been AI being integrated into almost every digital marketing channel. Algorithms determine the social media posts you engage with, the search results you see and even the ads displayed to you. AI is making marketing smarter, connecting consumers to the exact right products and messages.

What can you do now? Examine how AI is changing the core aspects of the digital marketing channels you use. Understand how the algorithms are impacting your results and optimize your content strategy to take advantage of this.

3. Short Videos are the Future

TikTok and Instagram Reels are taking over social media feeds—and consumer attention. There is no question that this format will only continue to grow. For businesses to stay relevant they need to appear in the channels and formats where their customers are. The good news is that short video formats are making their way into social media management tools and schedulers, so it will become easier for businesses to plan and post next year.

What can you do now? If you haven’t been active in these formats personally, now is the time. Start watching Reels and TikToks to gain an understanding of the format, content and appeal. Next, start posting and experimenting with short video content for your business. Test and learn your way to success in these powerful platforms that are earning so much time and attention.

4. Be Simple and Clear in Your Messaging

With short-form video taking over and attention spans constantly dropping, businesses have a bigger challenge than ever. Businesses must be able to communicate in short, quick soundbites to earn attention on mobile devices.

What can you do now? Spend more time crafting shorter, simpler messages. Take your marketing and brand priorities and sound-bite them into short sentences or quick ideas. Challenge yourself to copy popular short video formats and shorten your messages.

5. Influencers are Becoming More Influential

Influencers are hot. As the advertising landscape becomes more and more cluttered, businesses need to find new ways to get in front of their target audiences. Increasingly, businesses can find opportunities to break through the noise with organic-seeming content via influencers. Influencer marketing has been on the rise for years, and this trend will only continue as influencers build up larger and larger audiences that are ripe for the picking for marketers.

What can you do now? Research opportunities to integrate influencers into your marketing plan for next year. Examine how your competitors or other industries are harnessing influencers to grow results.

6. LinkedIn is a B2B Powerhouse

LinkedIn has been around for many years but recently has posted record growth and engagement. It is expected to account for 25% of B2B advertising in two years. There is a growing opportunity for businesses to use the platform for growth. Yet very few businesses take advantage of this. My guess is that LinkedIn will only continue to grow and the opportunity will only get bigger. Jump in early to disproportionately win.

What can you do now? Build LinkedIn into your plans strategically. Optimize your content. Grow your audience and look for new features and opportunities to accelerate your success.

The above are just a small collection of the digital marketing trends for 2023. We will be highlighting more at the beginning of the new year, but these standout as the most important to begin tackling now.